Pleasant Bay Village Resort

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Accessibility Statement

Property Accessibility Statement

Pleasant Bay Village Resort is listed on the National Register of Historic Places under the National Historic Preservation Act (16 U.S.C. 470 et seq.) or is designated as historic under State or local law (§ 36.405 Alterations: Historic preservation.). Thus, we are not able to offer handicap accessible accommodations since such alterations would destroy the historical significance of the property.

However, we are committed to doing whatever we reasonably can to make our property accessible.

One of our Front Deluxe Efficiency Studios is the accommodation choice that we have designated as accessible. It has a level entrance way to the room and the bathroom has some accessible features such as an extra wide door, extra grab bars around the toilet and in the shower, removable shower seat, as well as a wheelchair accessible vanity/sink.

On our property we have a ramp with handrails up to our lobby. In the lobby building where the front desk and restaurant are located, there are two fully compliant ADA bathrooms (one for men, one for women). These meet the width requirements to be accessible with a wheelchair and have ADA approved sinks, faucets, lighting controls, toilets, and grab bars. Brochures and local publications are located in accessible locations, and there is a table in the breakfast room specifically reserved for someone with a disability – no steps are required for service at this table. Plans are in place to have an ADA parking space with an adjacent aisle for loading and unloading.

We also have all of our handicap accessible features listed on the ADA Property Features section of our Amenities page.

Website Accessibility Statement

Pleasant Bay Village Resort is committed to making our website accessible to people with disabilities.

We have designed our website to be accessible for impaired users to see, navigate, interact and understand the content provided as per the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA).

We have tested the functionality of this website with the tool and the Google Chrome Accessibility Audit tool. We have also tested keyboard-only functionality so that people who use screen readers or can’t use a mouse are able to navigate through the website pages efficiently.

We will continue to make every effort to meet evolving accessibility standards.

Currently our reservation system does not meet AA standards of WCAG 2.0. This is something we will continue to address with our reservation company, so that it too will be accessible to people with disabilities in the future. If you find you are having difficulty determining availability or booking an accommodation via our online system, please contact us at the links below and we will be happy to assist you directly.

As we continue to improve our website functionality, we appreciate your concerns and suggestions. We welcome impaired users to share accessibility issues you may find.

Contact us at the links below.

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(508) 945-6061
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